The only constant in today’s workplace is change. Organizations are continuously evolving—adopting new technologies, shifting work models, and restructuring to stay competitive. Yet, despite these transformations, many still struggle to prepare their people to navigate change effectively.
According to Gartner, 73% of HR leaders report that employees are experiencing change fatigue, and 74% say that managers are not adequately equipped to lead change. This signals a critical challenge: organizations may be investing in transformation efforts, but they’re not always investing in their people’s ability to navigate and sustain these changes.
Building Change Maturity Starts with Talent
It’s no longer enough to manage change as a single one-off project. High-performing organizations are shifting from reactive change management to proactive change maturity – embedding adaptability, resilience, and a growth mindset across their culture. But doing this well depends on your people. The question is: are you identifying, hiring, and developing individuals with the capabilities to lead and sustain transformation?
At Aon, we work with clients to assess and develop the talent needed to enable successful change. Through validated psychometric tools, and practical, research-backed models, we help organizations answer key questions:
- Are you selecting managers with the strategic ability to lead and embed change?
- Do you have the insights to identify and grow future change leaders and your change champions?
- Are you measuring the right behaviors needed to build change capability at all levels?
Aon’s Change Management Solution: Supporting Organizations for Lasting Success
To support our clients in solving these challenges, we at Aon have developed two tailored frameworks to measure and grow change capability at different levels:
- Change Readiness focuses on strategic-level capabilities – assessing a manager’s ability to drive, manage, and sustain change in complex environments.
- Champions Change assesses professionals’ ability to adopt, influence, and enable change within their teams.
Combined with our assessments, these frameworks enable clients to predict future performance, inform hiring decisions, identify high potentials, and design targeted development experiences. Whether you are building a leadership pipeline, launching a transformation program, or embedding cultural change, our tools provide actionable insights to support change agility at a scale.
Putting People at the Center of Change
Successful transformation depends on more than updated processes – it depends on people. Research shows that when managers foster ownership of change and build their team’s resilience, performance improves by up to 29%. Engagement, communication, and inclusion aren’t soft skills; they’re central to making change stick.
With Aon’s Change Management Solution, organizations can ensure that their people – not just their processes – are set up for long-term transformation success.
Arna Hillers
Consultant | MENA
Aon Assessment Solutions
Author’s Conclusion
As organizations navigate 2025 and beyond, change must be seen as an ongoing journey rather than a single event. Success lies in building change maturity, equipping leaders with the right skills, and fostering an adaptive, engaged workforce.
With Aon’s Change Management Frameworks, organizations can ensure that their people—not just their processes—are set up for long-term transformation success.
If you’re ready to assess and strengthen your organization’s change capability – whether through selection, development, or internal mobility – get in touch with us to learn more.